Online Communications Assistant, Media and Communications Branch, Division of Communications and Strategic Partnerships (DCS)

  • Level: G-5
  • Contract Type: Fixed Term Appointment
  • Closing date: 26 Sep 2019 05:00 PM (America/New_York)
  • Duty station: New York, USA

The Online Communications Assistant is located in the Media and Communications Branch, Division of Communications and Strategic Partnerships (DCS), and reports directly to the Online Communications Manager.  The incumbent works as part of the Online Communications team and provides assistance with the conceptualization, translation, development and maintenance of UNFPA’s online environment. The Online Communications Associate also manages the budget, payments and supports the team with their procurement activities.

Website publishing and support

  • Provide project management support to online communications officers for UNFPA websites.
  • Prepare and publish content on UNFPA websites.
  • Administer user and rights management in the content management system (CMS)
  • Train content owners in the use of the CMS
  • Provide help desk for content publishers on at HQ level
  • Provide support for the editorial calendar, verify that information online is regularly updated

Multilingual support

The Online Communications Assistant will work with external translators to:

  • Publish content on the French and Spanish language versions of
  • Assist with translations of pages on
  • Verify and assure consistency between the different language versions of
  • Assist with translations of social media content
  • Assist with translations of other communications assets such as press releases, statements or op eds.

Digital governance support

  • Organize Web Group meetings, The regular UNFPA meeting on website governance 
  • Keep members of the web group informed about meetings and decision
  • Take notes during the Web  Group and other meetings, provide draft reports
  • Verify that UNFPA funded or branded online properties are compliant with the UNFPA websites and social media policies
  • Ensure adherence of UNFPA websites to style- and branding guidelines

 Contractual and procurement support   

  • Provide support for procurement activities in the area of Online Communications
  • Assist in the recruitment of consultants.
  • Other related duties assigned by the Online Communications Manager

Budget and finance support

  • Manage the budget of UNFPA’s online communications activities
  • Raise requisitions and issue payments to vendors
  • Verify billings
  • Manage other financial operations in Atlas (ERP)

Required Qualifications and Experience

  • Completion of secondary school education required. Undergraduate level courses in communications, graphic design,  computer studies, marketing, and/or web development desirable.
  • 5 years administrative support experience, preferably in a communications function
  • Understanding of communication principles and web content management systems.
  • Basic knowledge of photo editing and graphic design software.
  • Fluency in written and spoken English, knowledge of another UN language desirable
  • Knowledge of the UN system is an asset. 
  • Pass UN English GGST exam
  • Candidates for this position must have a valid G-4 visa issued on the basis of duty station being USA, or have a valid USA Permanent Resident card or be a USA Citizen.


We are no longer accepting applications for this position.

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