Consultancy - GBV Case Management Consultant, Humanitarian Response Division (HRD)

Background

GBV has tremendous physical, emotional and social consequences on women and girls. Survivors of GBV have the right to receive quality, compassionate care and support that addresses the harmful consequences of violence in order to help them heal and recover. The Inter-Agency GBV Case Management Guidelines, a resource developed in 2017, aims to set standards for quality, compassionate care for GBV survivors in humanitarian settings, with particular focus on the provision of case management services. It builds upon and should be used in conjunction with other GBV response resources, such as the Caring for Survivors of Sexual Violence in Emergencies Training Package and the Caring for Child Survivors of Sexual Abuse: Guidelines for health and psychosocial service providers in humanitarian settings.

In many settings, GBV case management capacity is lacking, and the Case Management Guidelines are not yet fully rolled out. As GBV caseworkers respond to survivors of all types of GBV, including sexual exploitation and abuse (SEA) perpetrated by humanitarian workers, it is critical that GBV caseworkers can provide quality, safe and ethical GBV case management services to survivors and that GBV case management services are known about and trusted by women and girls at risk. 

To fill in this gap, UNFPA developed the GBV Case Management Guided E-learning Curriculum and created a specific module on GBV Case Management Responses to SEA. The module on GBV Case Management Responses to SEA was designed to accompany the Interagency GBV Case Management Guidelines Training Materials and the GBV Case Management E-learning (an adaption of the Interagency GBV Case Management Guidelines Training Materials).  This module was piloted in both the e-learning platform and in-person through the GBV Case Management Capacity Building Initiative (CM-CBI) in four countries in 2022.  This guidance was developed based on learnings from the pilot and in consultation with GBV and PSEA experts from the four pilot countries, in addition to Mali and CAR, the GBV AoR, regional and HQ offices.

The Inter-Agency GBV Case Management Guidelines (2017) is the reference document for GBV case management in emergencies. Since its roll out the document has not been reviewed. 

UNFPA is looking for a consultant to engage in follow up actions related to the GBV case management Capacity Building Initiative (GBV CM CBI), the GBV Case Management Guided E-learning Curriculum and the GBV Case Management Responses to SEA and to review and update the Inter-Agency GBV Case Management Guidelines (2017).

Purpose of consultancy

UNFPA has committed to increase coverage of and access to quality GBV services in humanitarian response, including to quality and survivor centered GBV case management.  These services are also part of victim assistance for survivors/victims of Sexual Exploitation and Abuse and Sexual Harassment (PSEAH), a critical issue facing the UN System and aid partners.

UNFPA is currently seeking to engage the services of a consultant to finalize and roll out the GBV Case Management Guided E-learning Curriculum and the Coordination of GBV Case Management of SEA and to review the Inter-Agency GBV case Management Guidelines (2017).

The consultancy will contribute to enhancing GBV case management services that constitute a critical and life-saving primary entry point for survivors of GBV to receive immediate and longer-term support.  

Scope of work

Under the direct supervision of the GBV Specialist, and in close coordination and technical supervision with the GBV team of the Programme Support Unit, as well as with the guidance of the Head of the Programme Support Unit, the consultant will support general capacity strengthening on GBV Case Management among UNFPA staff and partners. 

Specific duties include: 

CM CBI Initiative

• Follow up on the GBV Case Management Capacity Building Initiative Strategy.
• Monitor and report on the state of the pool of trainers (PoT) for each pilot country. 
• Contribute to the mentoring of the global pool of trainers managed by the GBVIMS Global Technical Team and other GBVIMS Technical Team case management capacity building activities.
• Follow up on and ensure the finalization of the GBV CM E-learning revisions.
• Ensure and lead the pool of trainers (PoT) maintenance on a regular basis.
• Contribute to provide coaching and mentoring to the PoT, based on needs identified.
• Deliver an accurate analysis of CM CBI phase 3 step down training: identify and systematize bottlenecks, barriers, best practices.
• Ensure the revision of translations of SEA module.
• Revive and update the CM CBI monitoring matrix.

GBV Case Management ELearning

• Ensure the Guidance on the Coordination of GBV Case Management of SEA reviewed, finalized, designed, and translated.
• Ensure the timely finalization and follow up of any pending activities from the 2021-2022 Consultancy. 
• Ensure finalization of the GBV CM Guided E-learning packages.
• Draft consultations report related to GBV CM and SEA.
• GBV Case Management Responses to SEA module endorsement by GBVIMS Steering Committee.
• Contribute to the rollout of online GBV case management Elearning systems.

Revision of the Inter-Agency GBV case management guidelines

• Set up an inter-agency task team for the revision of the Inter-Agency GBV Case management Guidelines.
• Draft a Terms of Reference for the task team and methodology for the revision for task team endorsement.
• Conduct consultations with key actors on the revision of the Inter-Agency GBV Case Management Guidelines.
• Draft a short report/roadmap on proposals and suggestions to the task team for debate and decision making.
• Consult with key experts on specific thematic topics, based on needs.
• Implement the changes and revisions needed in the Inter-Agency GBV Case management Guidelines according to the decisions.

Other activities: 

• Ensure and advise on operational linkages between GBV case management and other UNFPA HRD workstreams such as SRH, MHPSS, and CVA.
• Develop and input into concept notes, proposals, and budgets in addition to attending donor meetings as necessary to mobilize funds and resources towards quality GBV case management. 
• Actively participate and support inter-agency, multi-sectoral GBV and MHPSS-related coordination groups on GBV case management where possible and necessary including the GBVIMS Global Technical Team, the GBV AoR, and IA MHPSS RG.
• Provide technical advice and support on the design and implementation of GBV case management interventions and activities by UNFPA regional and country offices.

Requirements

Education

Advanced university degree (Master's degree or equivalent) public health, social work, social science or other related degree. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Advanced university degree in or equivalent programming experience.

Knowledge and Experience 

• 7 years of GBV program management experience, including at least 1 year implementing a GBV program in a humanitarian context
• Specialised qualifications in GBV case management, social work background desirable
• Demonstrated understanding and implementation experience of the Inter-Agency GBV Case Management Guidelines (2017) and survivor-centred approach
• Experience in developing guidelines related to GBV interventions 
• Demonstrated understanding of issues related to confidentiality, data safety and other ethical concerns related to the sharing on sensitive data between humanitarian agencies
• Demonstrated organization skills: the ability to work independently and productively, with multiple stakeholders in a fast-pace environment
• Demonstrated understanding of PSEA, including issues related to provision of services to survivors of SEA. 
• Excellent interpersonal and communication skills: the ability to successfully and effectively liaise with people in a wider range of functions in a multi-cultural environment
• Flexible work attitude: the ability to work productively in a team environment and independently, and to handle requests or issues as they arise
• Fluency in English. French, Arabic or Spanish desirable

Desirable experience:

• 2 years experience as GBV case worker or Case manager or supervisor of GBV case management interventions at country level

Duration: 11 months

How to Apply

Please send your application and a short letter of motivation, including expected fees, with “Case Management Consultant” quoted in the subject line to ho-recruitment@unfpa.org by 13th September 2023.

Late applications will not be accepted. Only shortlisted candidates will be contacted and advanced to the next stage of the selection process.