The Position:
The Logistics Management Services Manager position is located in the Logistics Management Services (LMS) Team within Pillar 2 – Supply Operations in the Supply Chain Management Unit (SCMU). The position reports directly to the Head of Pillar 2 - Supply Operations Advisor. The Logistics Management Services Manager will work closely with other SCMU colleagues, the new integrated HQ division (name To Be Decided), the UNFPA Supplies Partnership, the Humanitarian Response Division, other HQ Business Units, the Regional Offices and the Country Offices and with a number of external partners.
The position plays a pivotal role in strategic oversight and comprehensive management of UNFPA’s logistics operations. This role involves the development and implementation of overarching strategies for Freight Services and Prepositioned Stock Management, encompassing UNFPA’s 119-country programmes and Third-Party Procurement Services (TPP), externally known as Supply Chain Solutions.
How you can make a difference:
UNFPA occupies a unique position in the sexual and reproductive health commodity ecosystem as a critical player in supply chain management, a leading public procurer of sexual and reproductive health commodities, a trusted partner to national governments, and one of the few organizations with the scale and partnerships necessary to build accountability for last mile delivery.
The UNFPA Supply Chain Management Unit (SCMU) is self-funded and was made operational in January 2022. It is tasked with ensuring that UNFPA is able to effectively and efficiently support the delivery of life-saving reproductive health products and other programme supplies to the end user when and where they are needed. To achieve this, it is important to strengthen the capacity of governments and implementing partners to ensure coordination, end-to-end visibility and accountability on all supply chain and logistics management related activities, in particular for programme supplies, across all UNFPA programmes
Job Purpose:
The Logistics Management Services Manager occupies a critical leadership role in overseeing UNFPA's comprehensive logistics operations, which include pre-positioned stock management, and freight services oversight. This role provides strategic oversight and management of the LMS Team and close coordination with Third Party Logistics (3PL) providers to ensure seamless inbound and outbound operations, effective storage solutions, and precise inventory management. The position plays a key role in guiding suppliers and 3PLs on order fulfilment, fostering strong communication with UNFPA Country Offices and TPP clients, and formulating strategies to enhance logistic capacities and avert critical supply shortages. Furthermore, this position entails substantial involvement in cross-organizational initiatives, thereby contributing significantly to the fortification of UNFPA’s overall logistics capability.
Qualifications and Experience:
Education:
Advanced university degree required. An advanced degree in Supply Chain Management, Business Administration, Economics, International Commerce, Transportation, Logistics, or other related fields, or a professional Supply Chain Management certification such as Chartered Institute of Procurement & Supply (CIPS) at Level 4 or above and/or Chartered Institute of Logistics and Transport (CILT-UK) at Level 4 or above is an added advantage. Project Management qualifications and certifications such as PRINCE2® Foundation and Practitioner certifications, PMP® or CAPM® from Project Management Institute (PMI) would be an additional asset.
Knowledge and Experience:
- A minimum of seven (7) years of relevant progressively responsible experience in public or private sector logistics is required. Candidates should demonstrate experience in the below key areas, with the understanding that these experiences may overlap:
- At least five (5) years of hands-on experience in managing international freight operations (air, sea, and land transportation modalities) and pre-positioned stock management (including forecasting, warehousing, stock rotation, and replenishment strategies).
- At least three (3) years of hands-on experience in managing international health supply chain operations with focus on temperature-sensitive logistics.
- Proven experience in implementing logistics business transformation projects, especially those involving digitalisation and technological innovation.
- Proven experience in implementing and managing Electronic Data Interchange (EDI) systems within logistics operations, demonstrating successful integration of EDI technology to streamline supply chain processes is required.
- Proficiency in managing large-scale logistics projects especially in the public health sector and establishing strategic public-private alliance/partnerships in the logistics industry.
- Demonstrated expertise in change management, with a strong track record in guiding teams through significant organisational changes.
- Experience in managing a team, particularly within a remote and/or matrix organizational structure is required.
- Knowledge of global supply chain security, risk management, and compliance regulations is required.
- Advanced proficiency in project management skills, with an emphasis on strategic planning, budget management, and stakeholder engagement is required.
- Professional written and spoken presentation skills, including for the development of reports, presentations, and the ability to synthesize complex supply chain documents for both technical and non-technical audiences is required.
- Strong interpersonal skills and capability to develop and maintain broad diversified partnerships is required.
- Experience using Enterprise Resource Planning (ERP) is required.
- Knowledge of UNFPA’s country classification system, UNFPA’s Strategic Plan, Strategy for Family Planning 2022-2030 and Acceleration Plan is an asset.
- Knowledge of GS1 as a method for tracking products and services to enhance visibility of supply chains is an added advantage to this position.
Languages:
Fluency in English is required. Working knowledge of another official UN language is an asset.
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