Enterprise Resources Planning (ERP) Delivery Manager Consultant

Contract Type: Consultancy
Closing date: 25 April 2019 - 5:00pm(New York time)
Duty station: New York, USA

UNFPA is implementing a new Enterprise Resources Planning (ERP) system that will fully support the needs of the Fund and enable the effective management of human, financial and physical resources through a cloud based digital platform.   The ERP implementation project has a defined 2-year implementation timeframe. The new system will cover the core business areas of finance, procurement, inventory management, grant management and human resources, and support the budgeting and programming processes.  To ensure the tight delivery schedule is respected and the project objectives achieved, UNFPA is seeking to hire an external specialist for the role of the ERP Delivery Manager, reporting to the Director, Information Technology Solution Office (ITSO).


Under the direct supervision of the ITSO (Information Technology Solution Office) Director, in coordination with the Programme Management Office PMO, the ERP Delivery Manager will ensure the successful delivery of the ERP solution, serving as the overall project lead.  The Delivery Manager must have the ability to drive and influence the Solution team, composed of staff, vendors and consultants, towards reaching project objectives without direct reporting line control by:

  • Ensuring that the plan put together by the business areas and data migration stream leads, in conjunction with the systems integrator, is sound, complete, and feasible to deliver;
  • Ensuring that the connected project work plans, schedules, resource plans and status reports are prepared, executed, and monitored appropriately by all the solution team members;
  • On-going tracking and maintenance of plan progress in coordination with the System Integrator PMO;
  • Supporting the Project Director in ensuring the project plan execution and milestones achievement, coordinating the Stream leads and the cross functional activities;
  • Where applicable, facilitating the resolution of solution design and integration issues;
  • Working actively with project stream leads to resolve issues causing delays in task completion;
  • Highlighting and working to resolve critical path issues that impact the achievement of key milestones;
  • Synchronizing the overall plan with changes and other updates from the System Integrator;
  • Working actively with the service and operations team to ensure mutual interdependencies are fulfilled and ensure the preparedness for the cutover to production.


  • Active Programme Plans review and management
  • Progress reports
  • Active management of delivering approved Solution Development Lifecycle (SDLC) checkpoints;
  • ERP project deliverables

Required Knowledge and Experience

  • University degree in computer science, engineering, management of information systems or a related discipline;
  • PMP or equivalent project management professional certification will be an asset;
  • At least 10 years of experience in ERP projects in the roles as defined above;
  • Minimum 2 large-scale ERP projects performing a similar or higher project management role; with a strong preference for Cloud ERP implementation;
  • Experience in Agile Project Management or Iterative Development desirable
  • Work experience in the UN system will be an asset;
  • Excellent command of written and spoken English with exhibited persuasive presentation skills;
  • Knowledge of the administrative systems utilized by the United Nations is desirable;
  • Vendor Management experience is desirable.


  • Proficiency in coordinating complex workplans and activities;
  • Ability to identify client needs and to provide solutions;
  • Ability to work under difficult conditions;
  • Mature judgment, initiative and resourcefulness; proven ability to ensure an effective work structure to maximize productivity and achieve goals;
  • Excellent interpersonal skills, including the ability to operate effectively across organizational boundaries; ability to establish and maintain effective teams and partnerships and working relationships in a multi-cultural environment with sensitivity and respect for diversity;
  • Excellent communication skills, including ability to present and defend difficult positions to senior officials.

Duration:  11 months with daily attendance

How to apply

Candidates should submit an application letter that states their motivation to apply for this consultancy, as well as a curriculum vitae/resume.  All documents must be sent by E-mail: itso.ext@unfpa.org  by 25 April 2019, with “ERP Delivery Manager” as the subject.

We are no longer accepting applications for this position.

UNFPA Headquarters New York