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HOME: MONITORING AND EVALUATION RESOURCES: Mandate and Activities
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Mandate & Activities

Mandate

The Division for Oversight Services (DOS), formerly Office of Oversight and Evaluation (OOE), was established in January 2003. DOS is an independent Division consisting of two Branches (Oversight and Evaluation and Audit Services). It reports directly to the Executive Director of UNFPA. The DOS assists the Executive Director in fulfilling her internal oversight responsibilities and in facilitating accountability of and learning for the organisation. It monitors and advises on organisational performance, policies, procedures and internal control systems to promote economy, effectiveness, efficiency and integrity in UNFPA operations. It sets organisational standards for monitoring and evaluation and promotes a results based monitoring and evaluation culture in the organisation. It serves as focal point for liaison with UN system oversight bodies and provides guidance to management on the implementation of oversight recommendations.

Activities

The main activities of DOS include the conduct of Policy Application Reviews and independent thematic evaluations; development and promotion of monitoring and evaluation tools and approaches, and management of audits and monitoring their follow-up. The DOS also prepares reports to governing bodies on the Fund’s oversight and evaluation activities and networks with other UN organizations on oversight and evaluation policies and practices.

In order to strengthen the quality and impact of UNFPA's work through an improved monitoring and evaluation culture, the DOS formed an Evaluation Network of focal points in 1999. Focal points are located in each of the nine UNFPA Country Technical Support Teams (CST) as well as HQ Divisions.

Policy Application Review

PARs are a form of performance audit of UNFPA’s activities in selected countries. In the current environment where most programme decisions have been decentralized to UNFPA country offices, PARs aim to ensure accountability, particularly with respect to compliance with UNFPA’s mandate and policies. PAR country selection is conducted using risk analysis. Each PAR entails a combination of documentation review and interviews at headquarters as well as in the field to examine the processes of programme development and implementation. Feedback is also sought from UNFPA country office staff and other partners on the relevance and ease of understanding of the Fund’s policies and procedures. Moreover, UNFPA’s working relationship with national and international partners is also reviewed. The DOS monitors and reports on implementation of PAR recommendations.
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Monitoring and Evaluation

Together with the Evaluation Network, the DOS advocates for qualitative improvement in UNFPA’s monitoring and evaluation activities and promotes use of evaluation findings in decision-making. Apart from development and dissemination of monitoring and evaluation methodologies and approaches, the DOS also manages ad hoc independent evaluations, the findings of which are inputs to the Fund’s continuous policy assessment.

Audit

The DOS organizes management and internal audits, and works closely with the UN Board of Auditors in regard to external audits. It conducts risk analysis of UNFPA operations to facilitate audit planning. DOS also monitors the scope, quality and management of audits of projects executed by Governments and NGOs and provides feedback to units at headquarters and country offices. It analyses and disseminates all management letters and audit reports issued by the internal auditors and the UN Board of Auditors. It maintains data-bases on audit findings and follow up action. This information is used for periodic reporting on areas of weakness in the organisation’s performance, together with proposals for remedial action. The DOS also prepares periodic reports on the status of implementation of audit recommendations.

Training and Knowledge Sharing

The DOS is actively involved in training of UNFPA staff and sharing of information on good approaches to address issues identified in PARs, audits and evaluations and to promote a results-oriented monitoring and evaluation culture throughout the Fund.


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